Head Universal Banker

4 weeks ago


Brooklyn, New York, United States Citigroup Inc Full time
Job Summary

The Head Universal Banker is a key role within Citigroup Inc, responsible for delivering exceptional customer service and sales expertise to internal and external clients. This position requires a strong understanding of banking products and services, as well as excellent communication and interpersonal skills.

Key Responsibilities
  • Provide exceptional customer service and sales support to clients, ensuring a positive and personalized experience.
  • Act as a subject matter expert for the branch, staying up-to-date on banking products and services, and providing guidance to colleagues as needed.
  • Continuously learn and develop new skills, staying informed about industry trends and best practices.
  • Work collaboratively with the branch team to achieve sales and service goals, and contribute to a positive and inclusive work environment.
  • Ensure compliance with Citigroup Inc policies, procedures, and regulatory requirements, maintaining the highest standards of integrity and professionalism.
Requirements
  • 1-3 years of relevant experience in banking or a related field.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong sales and customer service skills, with a focus on delivering exceptional results and exceeding client expectations.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.
  • High school diploma or equivalent required, with a focus on continuous learning and professional development.

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