Head Universal Banker
4 weeks ago
The Head Universal Banker is a key role within Citigroup Inc, responsible for delivering exceptional customer service and driving sales growth in a fast-paced banking environment. As a subject matter expert, you will be expected to provide expert advice and guidance to clients, while also identifying and pursuing new business opportunities.
Key Responsibilities:
- Provide exceptional customer service to internal and external clients, ensuring a positive and personalized experience.
- Develop and maintain strong relationships with clients, understanding their financial needs and providing tailored solutions.
- Identify and pursue new business opportunities, working closely with the sales team to drive growth and revenue.
- Stay up-to-date with industry trends and developments, ensuring you have the latest knowledge and expertise to advise clients.
- Work collaboratively with the branch team to achieve sales and service targets, while maintaining a high level of customer satisfaction.
Requirements:
- 1-3 years of relevant experience in a banking or financial services environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Strong sales and business development skills, with a proven track record of driving growth and revenue.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Basic computer and digital tools skills, with the ability to learn new systems and technologies quickly.
What We Offer:
- A competitive salary and bonus structure, with opportunities for career progression and professional development.
- A comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and life insurance.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
- Opportunities to work with a global organization, with a presence in over 160 countries.
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