Insurance Customer Service Representative

4 weeks ago


Coldwater, Ohio, United States State Farm Insurance Full time
Job Summary

We are seeking a highly skilled and customer-focused Office Representative to join our team at State Farm Insurance. As an Office Representative, you will play a critical role in providing exceptional customer service, processing insurance policy changes, and maintaining accurate customer files.

Key Responsibilities
  • Assist customers with their insurance needs and provide timely responses to inquiries
  • Process insurance policy changes and updates, ensuring accuracy and efficiency
  • Maintain organized and up-to-date customer files, adhering to company standards
  • Collaborate with team members to achieve office goals and promote a positive work environment
  • Stay updated on insurance industry trends and regulations, applying knowledge to improve customer service and policy processing
Requirements
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Strong organizational and time management skills, with attention to detail and accuracy
  • Proficiency in using insurance industry software and systems
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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