Client Experience Coordinator

3 days ago


Anchorage, Alaska, United States Justin Goodman - State Farm Agent Full time

Justin Goodman - State Farm Agent is seeking a Client Experience Coordinator to join our team. In this role, you will be responsible for resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities
  • Answer customer inquiries and provide detailed policy information
  • Assist clients with policy changes and updates
  • Process insurance claims and follow up with clients to ensure satisfaction
  • Maintain accurate records of customer interactions to ensure high-quality service

The ideal candidate will have strong communication and interpersonal skills, with the ability to multitask effectively. A previous background in customer service is an asset.

Salary Range: $50,000 - $65,000 per year

We offer a competitive salary and a chance to grow with our agency. Apply now to become part of our dynamic team.



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