Insurance Customer Experience Specialist
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role offers the opportunity to enhance your career by resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of our community members.
The ideal candidate will possess strong communication and interpersonal skills, be detail-oriented with the ability to multitask effectively, and have previous customer service experience.
About the RoleThis is an exceptional opportunity for a driven and sales-minded individual who is eager to grow with our dynamic team. As a Customer Service Representative, you will be responsible for answering customer inquiries, providing detailed policy information, assisting clients with policy changes and updates, processing insurance claims, and maintaining accurate records of customer interactions.
Your attention to detail, customer service skills, and desire to help people will make you an ideal fit for this role. If you are a dedicated professional eager to make a difference, we look forward to connecting with you.
Key Responsibilities- Answer customer inquiries and provide detailed policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients to ensure satisfaction.
- Maintain accurate records of customer interactions to ensure high-quality service.
- Strong communication and interpersonal skills.
- Detail-oriented with the ability to multitask effectively.
- Previous customer service experience preferred.
- Opportunity for career growth within a supportive and dynamic team.
- Engage with a community-focused agency dedicated to exceptional service.
- Develop your skills in a thriving and rewarding environment.
Salary: $45,000 - $60,000 per year.
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