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Healthcare Office Coordinator

2 months ago

Bryan, Texas, United States The Physicians Centre Hospital Full time

JOB TITLE:
Patient Services Administrator

The Physicians Centre Hospital is seeking a dedicated Patient Services Administrator to facilitate various administrative functions that support the efficient operation of our healthcare facility.

SUPERVISION RECEIVED:
  • Direct oversight from the Practice Administrator and Office Supervisor.
GENERAL SUMMARY OF DUTIES:
  • Welcome patients upon arrival and conduct daily check-ins.
  • Process copayments from patients as required.
  • Digitally record photo identification and insurance documentation.
  • Assist with patient checkouts to ensure a seamless patient experience.
  • Prepare financial deposits and end-of-day reconciliation sheets.
  • Create and maintain new patient records in the system.
  • Distribute paperwork to appropriate departments via internal mail.
  • Coordinate appointment scheduling and confirmations for the following business day.
  • Support the maintenance of a tidy and organized office space.
ESSENTIAL FUNCTIONS:
  • Arrive prior to the start of the workday to prepare for patient arrivals.
  • Execute all necessary office responsibilities.
EDUCATION:
  • High School Diploma, along with 1-2 years of experience in a healthcare environment.
KNOWLEDGE:
  • Understanding of clinic policies and operational procedures.
  • Proficiency in relevant computer applications and systems.
  • Familiarity with medical terminology.
SKILLS:
  • Capability to manage multiple tasks simultaneously.
  • Exhibit empathy and kindness towards patients.
  • Maintain a professional demeanor and positive outlook.
  • Strong written and verbal communication abilities.
ABILITIES:
  • Collaborate effectively with medical personnel, management, and patients.
PHYSICAL/MENTAL DEMANDS:
  • Position involves both sitting and standing in a standard office environment.
ENVIRONMENTAL/WORKING CONDITIONS:
  • Work in a bustling office with considerable patient interaction. Some evening or weekend hours may be necessary.
This job description serves as a framework for the responsibilities and qualifications required. The specifics of the role may evolve in response to the changing needs of the organization.