Front Office Coordinator
1 week ago
Job Summary:
We are seeking a highly organized and detail-oriented Front Office Coordinator to join our team at Surgery Partners. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.
Key Responsibilities:
- Greet patients upon arrival and check them in on a daily basis.
- Collect co-pays from patients as needed.
- Obtain photo ID and insurance cards to be scanned into our system.
- Check patients out as needed to assist with patient flow.
- Prepare deposits and end-of-day batch sheets.
- Prepare encounters and SOAP notes for the following business day.
- Create new patient charts in SOAP upon patient arrival.
- Send paperwork to appropriate departments via inter-office mail.
- Book appointments in our HST system when applicable.
- Confirm appointments for the following business day.
- Assist with office duties and maintain a neat and clean work environment.
Requirements:
- High School Diploma or equivalent.
- 1-2 years of experience in a healthcare setting.
- Knowledge of clinic policies and procedures.
- Knowledge of computer systems and medical terminology.
- Excellent communication and customer service skills.
Working Conditions:
This is a normal busy office environment with frequent patient contact. Occasional evening or weekend work may be required.
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