Shop Supervisor Leader

2 days ago


Surprise, Arizona, United States National Indoor RV Centers Full time
We are seeking a skilled Service Operations Manager to lead our RV service department. In this critical role, you will be responsible for overseeing the repair and maintenance of RVs, ensuring that our customers receive exceptional service and repairs in a timely manner. This opportunity offers a challenging and rewarding work environment, with a competitive salary and comprehensive benefits package.

About Us: National Indoor RV Centers is a renowned RV dealership committed to delivering unparalleled customer experiences. Our team of experts is dedicated to providing top-notch service, and we're looking for a like-minded individual to join our ranks.

Responsibilities: As a Service Operations Manager, your key responsibilities will include:
  • Managing the day-to-day operations of the RV service department.
  • Coordinating with technicians to ensure efficient and effective repairs.
  • Communicating with customers to understand their needs and preferences.
  • Monitoring and maintaining accurate records of customer interactions.
  • Staying up-to-date with industry developments and best practices to continuously improve service quality.

Requirements: To succeed in this role, you must have a minimum of 5 years of experience in a management position, preferably in the RV or automotive industry. A strong understanding of RV systems, including electrical, plumbing, HVAC, and mechanical systems, is essential. You should also possess excellent communication and leadership skills. Proficiency in Microsoft Office and service management software is a plus.

Estimated Salary: $65,000 - $80,000 per year, depending on experience.

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