Club Experience Ambassador
5 days ago
We are seeking a highly motivated and organized Front Desk Associate to join our team at Gold's Gym Washington. In this role, you'll be responsible for providing exceptional customer service to guests and members alike, as well as handling daily operations such as setting up monthly billing, handling billing issues, and educating members on club services and supplements.
A successful candidate will have excellent communication skills, be able to multitask effectively, and possess basic computer skills. If you're a team player who enjoys working in a fast-paced environment, we encourage you to apply.
Job Responsibilities
The Front Desk Associate is responsible for:
- Enthusiastically greeting each member and guest promptly using the proper greeting for time of day.
- Providing security and control to the front door and retail area of the facility.
- Personally checking each member into the gym using the proper check-in procedures.
- Monitoring check-ins to identify delinquent accounts and notifying Gym Operations Supervisor.
- Registering all guests into the gym using proper registration procedures.
Requirements
To be successful in this role, you'll need to have:
- A high school diploma or equivalent.
- Excellent customer service skills.
- Ability to communicate effectively with staff and members.
- Basic computer skills.
- Ability to multitask effectively.
Benefits
We offer a competitive salary of $35,000 - $45,000 per year, depending on experience.
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