Patient Access Representative Associate

1 week ago


River Falls, Wisconsin, United States UnitedHealth Group Full time
Job Summary

We are seeking a skilled Patient Access Representative Associate to join our team at UnitedHealth Group.

Key Responsibilities:

  • Greet and welcome patients in person, ensuring a positive and respectful experience.
  • Collect and verify demographic and insurance information to facilitate accurate billing and processing.
  • Conduct thorough interviews with patients to complete necessary paperwork and ensure compliance with regulatory requirements.
  • Direct patients to their scheduled appointments or procedures, providing clear instructions and support.
  • Assist with scheduling add-on appointments as needed, ensuring seamless coordination with our clinical teams.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare professionals.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

What We Offer:

  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in this role.


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