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Retail Sales Team Lead
2 months ago
As a Sales Team Lead at Crocs, you will play a pivotal role in delivering exceptional customer experiences and driving sales growth. In this position, you will oversee daily store operations, educate team members on products and promotions, and collaborate with Store Management to achieve company goals.
Key Responsibilities- Provide outstanding customer service using our C.H.A.R.M.S service model
- Contribute to creating a positive team environment that fosters open communication and idea-sharing
- Coordinate and prioritize daily tasks, ensuring timely completion of store activities
- Assist in various store departments, including consumer service, product knowledge, and visual presentation
- Support team members in executing retail operations, such as POS management and stock replenishment
- Lead by example and collaborate with Store Management to improve personal performance and sales results
- Adhere to Crocs Asset Protection policies and procedures, including shortage prevention and inventory control
- Must be 18 years or older
- 2-3 years of total retail experience, with a preference for candidates with previous store leadership roles
- Demonstrated leadership abilities and a passion for driving team results
- Proven communication skills to store team, operations managers, and corporate partners
- Valid driver's license and clean driving record may be required
- Desire to succeed in a fast-paced retail environment with flexibility in work schedule
- Ability to move merchandise with equipment to and from backroom and sales floor daily
- Ability to place and arrange items on shelves and racks daily
- Ability to climb and descend ladders carrying merchandise daily
- Ability to lift 30 pounds or more with assistance daily
- Ability to be on feet for at least 8 hours per shift and continuously move around the store daily
Crocs is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Pay is dependent on experience and geographic area. This position is eligible to participate in a company incentive program.