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Head of Information Security Management

2 months ago

Onalaska, United States Gundersen Health System Full time

Position Overview

The Director of Cybersecurity Operations is responsible for the comprehensive management of the organization's information security program. This role encompasses the daily oversight of the information security operations team, along with the development, execution, and ongoing enhancement of systems and protocols that align with industry standards and the NIST cybersecurity framework.

Strategic Importance

To maintain its status as a leader in healthcare innovation, Gundersen Health System must consistently deliver exceptional outcomes, ensure efficient care delivery, and maintain competitive pricing structures. The organization must also remain at the forefront of emerging technologies and innovative care models that will reshape the healthcare landscape. It is essential to proactively address and adapt to changing market dynamics, including shifts in payment structures, value-based care, and the demand for transparency in outcomes and technology.

The Director plays a crucial role in understanding these evolving factors and orchestrating a strategic response within their area of responsibility. This position collaborates with various stakeholders to further Gundersen Health System's mission and objectives, which include: 1) delivering superior quality and safety from the perspective of patients and caregivers; 2) providing exceptional service to patients and colleagues; 3) attracting, nurturing, and retaining a skilled and engaged workforce; 4) ensuring the affordability of care; and 5) fostering programmatic growth. The Director translates organizational strategy into actionable commitments and achievements within their domain.

Key Responsibilities

The Director is specifically accountable for:

1. Organizational Strategy and Execution - Analyzing market trends and their implications for the area of responsibility, contributing to strategic and operational planning, and ensuring staff alignment and commitment.

2. Financial Oversight - Utilizing established processes to maintain accountability for operational effectiveness and resource management.

3. Talent Management - Employing effective methods to recruit, align, engage, develop, and retain a team of highly skilled professionals.

4. Service Excellence and Quality Assurance - Ensuring the seamless delivery of high-quality patient care and safety, along with outstanding patient experience and customer service.

5. Leadership and Collaboration - Providing direction and achieving objectives by integrating processes and initiatives while fostering a collaborative environment.

Key Interfaces

The Director primarily interacts with:

  • Patients
  • Families

Additionally, this role engages with:

  • Payers (scope dependent)
  • Vendors/Suppliers (scope dependent)
  • Educational and Regulatory Organizations
  • Charitable Organizations
  • General Public
  • Non-Gundersen clinicians, hospitals, and facilities

Decision-Making Authority

The Director possesses the authority to establish and implement the vision, objectives, and strategies for their area, ensuring alignment with the organization's mission and goals. This individual is responsible for advocating necessary changes in processes and systems to optimize healthcare delivery while managing clinical, staff, and policy issues within defined organizational, financial, and regulatory parameters.

Qualifications

Education:

Required: Bachelor's degree in computer science, cybersecurity, information technology, or a related field. Candidates with an Associate's degree must complete their bachelor's degree within three years of hire.

Desired: Bachelor's degree in cybersecurity or information technology.

Experience:

Required: Minimum of five years of relevant experience in an Information Technology field, with at least three years in information security systems.

Desired: Familiarity with operating system fundamentals, networking, security technologies (firewall, intrusion detection), and experience with the NIST Cybersecurity framework, HIPAA, HiTrust, and other regulations governing ePHI.

Certifications:

Desired: Information security certifications such as CISSP are highly desirable.

Work Environment:

Typically, this role involves standard office conditions with minimal exposure to adverse environmental factors.

Equal Opportunity Employer