Client Services Coordinator

1 week ago

Canon City, United States UnitedHealth Group Full time
Position Overview:

At UnitedHealth Group, we are dedicated to enhancing the healthcare experience, fostering healthier communities, and eliminating obstacles to quality care. The contributions made in this role positively influence the lives of countless individuals. Our vision is to reshape the healthcare landscape of tomorrow, making it more responsive, affordable, and equitable.

Role Responsibilities:
This position plays a crucial role in supporting corporate goals by leveraging expertise in Long-Term Services and Supports (LTSS) to deliver effective Case Management.

  • Engage in case discussions with supervisory personnel.
  • Allocate approximately 75% of your time visiting members in their residences or long-term care settings.
  • Exhibit flexibility, adaptability, and patience in diverse situations.

Key Duties Include:

  • Conducting intake, screening, referral, assessment, and reassessment processes.
  • Developing and managing support plans, monitoring member health and welfare, and documenting all interactions and case management activities in the designated system.
  • Maintaining confidentiality of patient information in accordance with company policies.
  • Performing regular monitoring contacts as mandated, ensuring face-to-face interactions with members at least biannually.
  • Updating assessments and care plans to reflect any changes in member conditions or services.
  • Overseeing the delivery of services outlined in the Support Plan and Prior Authorization Requests.
  • Participating in training sessions provided by the department and agency.
  • Ensuring compliance with CMA Contract Agreement requirements, delivering accurate and timely work.
  • Reporting any suspected cases of mistreatment or abuse to the appropriate authorities.
  • Taking on special projects and assisting with system assessments as necessary.
  • Traveling as required, with reliable transportation at your own expense.

Qualifications:

  • A Bachelor's degree in a relevant human behavioral science field (e.g., human services, nursing, social work, psychology, public health) or equivalent experience.
  • Minimum of 5 years of relevant experience in LTSS.
  • Proficiency in MS Office applications, including Word, Excel, and Outlook.
  • Access to reliable transportation and willingness to travel up to 75% within the assigned area.
  • Residence in designated regions.

Preferred Experience:

  • Previous experience as a caseworker or case manager within the LTSS population may substitute for educational requirements on a year-for-year basis.

Compensation:
The hourly wage for Colorado residents ranges from $23.22 to $45.43, based on various factors including local labor markets and individual qualifications. UnitedHealth Group adheres to all applicable minimum wage laws.

Benefits:
In addition to competitive pay, UnitedHealth Group offers a comprehensive benefits package, including incentive programs, stock purchase options, and 401k contributions, subject to eligibility requirements.

Diversity Commitment:
UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Client Services Coordinator

    1 week ago

    Canon City, United States UnitedHealth Group Full time

    About UnitedHealth Group:At UnitedHealth Group, we are dedicated to transforming the healthcare landscape, fostering healthier communities, and eliminating obstacles to high-quality care. The contributions made here positively influence the lives of countless individuals. We are on a mission to reshape the healthcare system of the future, ensuring it is more...

  • Client Service Coordinator

    3 days ago

    Grove City, Ohio, United States Banfield Full time

    About This RoleWe are seeking a highly skilled and dedicated Client Service Coordinator to join our team at Banfield Pet Hospital. As a Client Service Coordinator, you will play a critical role in ensuring the smooth operation of our hospital, providing exceptional client service, and promoting the well-being of our patients.Key ResponsibilitiesClient...

  • client service coordinator

    2 months ago

    League City, United States Banfield Full time

    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner,...

  • Client Service Coordinator

    1 month ago

    Daly City, United States Banfield Full time

    Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and...

  • Client Service Coordinator

    2 months ago

    Oklahoma City, United States Banfield Full time

    Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and...

  • Client Services Coordinator

    2 days ago

    Arizona City, Arizona, United States MDS Communications Full time

    About the RoleMDS Communications is seeking a highly organized and detail-oriented Client Services Coordinator to join our team in Mesa, AZ. As a Client Services Coordinator, you will provide administrative support to our Account Managers, who handle multiple national non-profit accounts.Key ResponsibilitiesProvide administrative support to Account Managers,...

  • Client Relations Coordinator

    2 weeks ago

    Kansas City, Missouri, United States Watchmen Security Services Full time

    Client Relations Coordinator - Watchmen Security ServicesAt Watchmen Security Services, we pride ourselves on providing outstanding service and support to our esteemed clients. We are in search of a committed and skilled Client Relations Coordinator to become a vital part of our team and maintain our exceptional standards of client care.Position Overview:We...

  • Client Services Coordinator

    2 weeks ago

    Stirling City, California, United States Far Northern Regional Center Full time

    Job OverviewPOSITION: Client Services CoordinatorEMPLOYER: Far Northern Regional CenterWORK SCHEDULE: Full Time (39 hours per week)COMPENSATION & BENEFITS: $36.41 per hour. Comprehensive benefits package including Paid Time Off, Health Coverage, 17 paid Holidays, and Retirement Plan. Travel reimbursement for field duties.ROLE SUMMARY & QUALIFICATIONS:This is...

  • Care Coordinator

    13 hours ago

    Canon City, United States Solvista Health Full time

    About the RoleSolvista Health is seeking a skilled Care Coordinator to join our Crisis Response Team. As a key member of our team, you will play a vital role in supporting our clients and their families.Key ResponsibilitiesClient Assessment and Planning: Conduct thorough assessments of client needs and develop personalized plans to address their medical,...

  • Client Service Coordinator

    3 months ago

    Oklahoma City, United States Banfield Pet Hospital Full time

    Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients...

  • Client Services Coordinator

    1 week ago

    Oklahoma City, Oklahoma, United States Closet Factory Oklahoma & Bentonville AR Full time

    Job OverviewPosition: Service Coordinator | Business Relationship Manager | Office CoordinatorCloset Factory Oklahoma & Bentonville AR is seeking a dedicated individual to serve as the primary point of contact for our clients, managing the front-line of customer service operations. This role presents a unique entrepreneurial opportunity for the right...

  • Client Service Coordinator

    3 months ago

    Salt Lake City, United States Banfield Full time

    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes theproductivity of the veterinary medical team (in terms of numbers of clients and pets), ensures goodcommunication with associates and clients, and coordinates the care of clients and pets in a happy,welcoming, friendly and efficient manner,...

  • Client Service Coordinator

    3 months ago

    Oklahoma City, United States Banfield Full time

    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner,...

  • Client Services Coordinator

    14 hours ago

    Jersey City, New Jersey, United States Neuropath Behavioral Healthcare Full time

    Job DescriptionJob Summary:Our Client Services Administrator will provide program coordination and perform administrative functions for our clientele. They will interact with NeuroPath Behavioral Healthcare clients by ensuring they receive the services they need and resolving any complaints.Company Overview:At NeuroPath Behavioral Healthcare, we provide...

  • Client Service Coordinator

    5 months ago

    Oklahoma City, United States Banfield Pet Hospital Full time

    If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes...

  • Client Service Coordinator

    3 days ago

    Morehead City, United States Banfield Pet Hospital Full time

    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner,...

  • Client Services Coordinator

    2 weeks ago

    Oklahoma City, Oklahoma, United States Closet Factory Oklahoma & Bentonville AR Full time

    Service Coordinator | Business Relationship Manager | Office Coordinator Closet Factory Oklahoma & Bentonville AR is on the lookout for a dedicated individual to serve as the primary point of contact for our clients, overseeing the essential front-line of our customer service operations. This position offers a unique entrepreneurial opportunity for the right...

  • Client Service Coordinator

    2 months ago

    Oklahoma City, Oklahoma, United States Banfield Pet Hospital Full time

    S UMMARY OF J OB P URPOSE AND F UNCTION The Client Service Coordinator ("CSC") drives the f low of clients and p ets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and p ets), ensures good communication with associates and clients, and coord inates the care of clients and p ets in a hap py,...

  • Client Services Coordinator

    2 weeks ago

    Kansas City, Kansas, United States Foresters Financial Full time

    Position Overview:As a Client Services Coordinator, you will play a crucial role in supporting the Financial Services Representative's operations by providing essential administrative assistance while enhancing the overall client experience.Key Responsibilities:Serve as a primary point of contact between the representative and clients, tailoring support...

  • Client Services Coordinator

    7 days ago

    Redwood City, California, United States Maritz Motivation Solutions Full time

    Job SummaryThe Event Service Specialist (ESS) provides exceptional client/guest experiences by delivering superior customer service for on-site operations. This role is responsible for the execution of events onsite, ensuring seamless logistics and exceptional service delivery.Key Responsibilities35% - Event ExecutionActs as Meeting Host primary contact...