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Dental Appointment Coordinator

2 months ago

San Bernardino California, United States InnovAge Full time
Job Summary

We are seeking a highly organized and detail-oriented Dental Appointment Coordinator to join our team at InnovAge. As a key member of our administrative staff, you will be responsible for coordinating dental appointments, managing schedules, and providing exceptional customer service to our participants.

Key Responsibilities
  • Coordinate dental appointments and schedules for participants, ensuring timely and efficient service.
  • Manage and maintain accurate records of participant appointments, including scheduling, cancellations, and follow-ups.
  • Communicate effectively with participants, caregivers, and healthcare providers to ensure seamless coordination of care.
  • Assist with filing, data entry, and other administrative tasks as needed.
  • Provide exceptional customer service to participants, caregivers, and healthcare providers, responding to inquiries and resolving issues in a timely and professional manner.
Requirements
  • 1+ year of experience in a scheduling or administrative role, preferably in a healthcare setting.
  • Strong clerical skills, including filing, record-keeping, data entry, and customer service.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • High School diploma or equivalent required.
Benefits

InnovAge offers a comprehensive benefits package, including medical, dental, and vision insurance, short and long-term disability, life insurance, and 401(k) savings. Our team members are our greatest asset, and we strive to create a diverse and inclusive workplace that values and supports the well-being of our employees.