Hospitality Experience Supervisor

3 weeks ago


Austin, Texas, United States Soho House & Co. Full time
About the Role

We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Soho House & Co. As a key member of our front office team, you will be responsible for overseeing the day-to-day operations of the front desk, including reservations, guest services, and staff management.

The successful candidate will have a minimum of 2+ years' experience managing front office operations, with a keen eye for detail and a passion for delivering exceptional customer service. They will be responsible for supervising a team of staff, including receptionists, butlers, and member services, as well as managing the reservations and PBX department.

Key responsibilities include:

  • Managing the front desk operations, including reservations, guest services, and staff management
  • Supervising a team of staff, including receptionists, butlers, and member services
  • Coordinating with other departments to ensure seamless operations
  • Maintaining accurate records and reports, including guest information and staff performance metrics

The estimated salary for this role is $60,000 - $70,000 per year, depending on experience and qualifications.

Soho House & Co offers a competitive benefits package, including health care, 401K, paid time off, and opportunities for career development and growth. We are an equal opportunity employer and welcome applications from diverse candidates.



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