Guest Services Supervisor

3 weeks ago


Austin, Texas, United States Island Hospitality Management Full time

We are seeking an experienced Guest Services Supervisor to lead our front desk team. The estimated annual salary for this role is $60,000 - $70,000 based on industry standards and location.

Job Summary

The Guest Services Supervisor will oversee the daily operations of the front desk, ensuring seamless guest experiences and high-quality service delivery. Key responsibilities include supervising front desk staff, resolving customer complaints, and maintaining accurate records.

Key Responsibilities
  • Supervise and train front desk staff
  • Resolve customer complaints and concerns
  • Maintain accurate records and reports
Requirements
  • Bachelor's degree in Hospitality or related field
  • Minimum 2 years of experience in hospitality management
  • Excellent communication and leadership skills
What We Offer
  • Competitive salary range: $60,000 - $70,000 per year
  • Comprehensive benefits package, including health insurance and retirement plan
  • Opportunities for career growth and professional development


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