Floor Steward

21 hours ago


Boston Massachusetts, United States Westin Boston Seaport District Full time
Job Summary

A Steward is responsible for maintaining the highest standards of cleanliness and sanitation in the hotel's dining areas. This includes ensuring the proper storage and handling of china, glass, and silverware, as well as assisting the kitchen staff in maintaining a clean and organized workspace.

Responsibilities:
  • Approach all interactions with guests and colleagues in a friendly and service-oriented manner.
  • Maintain regular attendance and adhere to the hotel's scheduling requirements.
  • Comply with all hotel standards and regulations to ensure safe and efficient operations.
  • Operate dish-washing equipment to ensure thorough cleaning and sanitation of china, glass, and silverware.
  • Replace clean items in their designated storage locations, taking care to minimize breakage.
  • Wash and store kitchen utensils and equipment according to proper procedures.
  • Sweep and mop floors in the kitchen and dining areas.
  • Empty garbage from Food and Beverage areas into the hotel dumpster.
  • Maintain the cleanliness of the back dock and dumpster area.
  • Be familiar with all hotel policies and procedures.
  • Assist in maintaining the order and cleanliness of all storage areas.
  • Assist with the set up and breakdown of the restaurant buffet as required.
  • Assist Banquets by supplying china, glass, and silverware as needed.
  • Attend meetings as required by management.
Requirements:
  • High School diploma or equivalent and/or experience in a hotel or related field preferred.
  • Ability to convey information and ideas clearly.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to work well in stressful, high-pressure situations.
  • Ability to maintain composure and objectivity under pressure.
About Us:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.

Benefits:
  • Competitive benefits package, including medical, dental, and vision coverage.
  • Short-term and long-term disability income.
  • Term life and AD&D insurance.
  • Paid time off.
  • Employee assistance program.
  • 401(k) retirement plan.

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