Retail Customer Service Representative

2 weeks ago


Portage, Michigan, United States FedEx Full time
FedEx Retail Customer Service Associate

As a Retail Customer Service Associate at FedEx, you will play a vital role in delivering exceptional customer experiences in a fast-paced retail environment. Your key responsibilities will include:

Key Responsibilities:
  • Providing consultative services to customers to understand their individualized needs
  • Assisting supervisors and team members in performing store functions
  • Assisting in the training of store team members to ensure a high level of customer service
  • Demonstrating a consultative approach to customer interactions, focusing on understanding and meeting customer needs

FedEx is committed to providing a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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