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Customer Service Representative

1 month ago

Portage, Michigan, United States Aimbridge Hospitality Full time
Customer Service Representative

At Aimbridge Hospitality, we're looking for a skilled Customer Service Representative to join our team. As a Front Desk Agent, you'll be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.

Key Responsibilities:
  • Greet and welcome all guests approaching the Front Desk
  • Maintain proper operation of the telephone switchboard
  • Handle requests for information, mail and messages
  • Answer guest inquiries about hotel service facilities and hours of operation
  • Handle check ins and check outs
  • Deliver guest items


What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package