Customer Service Representative

5 days ago


Portage, Michigan, United States CSL Plasma Full time
Job Summary

CSL Plasma is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for preparing the donor, donor area, and equipment for the pheresis process. This role requires strong communication and interpersonal skills, as you will be interacting with donors and other staff members on a daily basis.

Main Responsibilities

Prepares the autopheresis machine for the pheresis process.
Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
Disconnects the donor when the process is complete.

Requirements

High school diploma or equivalent required.
Minimum of three (3) months' work experience, preferably in a medical or health provider environment or equivalent combination of education and experience.
Must be able to perform basic math calculations.

Working Conditions

Ability to understand, remember, and apply oral and/or written instructions.
Ability to understand and follow basic instructions and guidelines.
Must be able to see and speak with customers and observe equipment operation.

What We Offer

CSL Plasma offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.

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