Specialist ACT Coordinator
1 week ago
We are seeking a highly skilled and dedicated Specialist ACT Coordinator to join our team at Communicare KY. The successful candidate will be responsible for providing administrative support to the Assertive Community Treatment (ACT) team, ensuring the smooth operation of the program and providing exceptional customer service to clients and stakeholders.
Key Responsibilities- Provide administrative support to the ACT team, including coordinating meetings, managing schedules, and maintaining accurate records.
- Assist with the development and implementation of new program ideas to create an involving and progressive therapeutic treatment environment.
- Provide support and assistance to conduct referral screenings, admissions, and discharges.
- Assist with maintaining proper documentation of clients' medical records, including consents and other administrative documentation.
- Disseminate monthly client lists to various external supervisors and ACT staff.
- Track and chart all psychiatrist/PA sessions to ensure compliance with fidelity.
- Provide administrative support to the ACT drop-in center.
- Reviews correspondence for ACT staff and supervisor signatures.
- Receives telephone calls and visitors, and arranges for appointments.
- Establishes and maintains Credible Electronic Record system compliance for ACT clients.
- Maintains current knowledge of ACT policies and procedures.
- Records minutes from Daily ACT treatment team meetings and disseminates.
- Conducts supply inventory and orders needed program supplies.
- Enters updated, admission, financial, and terminated information into the computer.
- Maintains ACT program calendar to include scheduling for staff, clients, and collateral meetings.
- Coordinates interface of ACT with the community partners to include Hardin Memorial Life spring Unit, Detentions Centers, Primary Care, Guardianship, Alternative Sentencing, and Central State Hospital, etc.
- Keep a tracking log for all ACT Team referrals to ensure triage into program based on team recommendations along with acceptance or denials.
- Collects information regarding maintenance/safety needs of the ACT program and notifies designated staff.
- Consults with ACT Program director or designee for critical situations.
- Track managed care authorizations and denials on a monthly basis.
- Performs other duties as assigned.
- Adheres to Communicare, Inc. policies and procedures.
- Attends mandatory in-services and other training/educational programs as required.
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