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Guest Experience Specialist

2 months ago


Corpus Christi, Texas, United States WaterStreet Full time

About WaterStreet Sushi Room

We are a fast-casual sushi restaurant that is changing the way people experience sushi in Corpus Christi. Our mission is to provide high-quality, guest-inspired menus and exceptional hospitality-driven service in a fun and welcoming environment.

Job Summary

We are seeking a skilled Guest Experience Specialist to join our team. As a Guest Experience Specialist, you will be responsible for delivering an exceptional dining experience to our guests, ensuring that every visit is memorable and enjoyable.

Key Responsibilities

  • Provide daily interaction with guests, including answering menu-based questions, making menu recommendations, and suggestive selling.
  • Manage cash handling and POS operations with accuracy and efficiency.
  • Maintain a clean and organized facility, ensuring a positive and welcoming atmosphere for our guests.
  • Deliver food to guest tables, organize to-go orders, and take phone orders in a timely and professional manner.
  • Restock retail areas and maintain a well-stocked and visually appealing environment.
  • Bring your own personality and spin to ensure the highest level of hospitality and exceed guest expectations.

Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional guest experiences.