Shift Operations Manager

3 days ago


New Brunswick, New Jersey, United States Margaritas Full time
Shift Leader Job Description

We are seeking a skilled Shift Leader to oversee the smooth operation of our restaurant during scheduled shifts. As a Shift Leader, you will be responsible for managing cash, resolving conflicts, and ensuring that all aspects of your shift run effectively.

Key Responsibilities:
  • Provide direction and feedback to team members during shifts
  • Train and coach new employees to ensure they have the skills and knowledge needed to succeed
  • Ensure health and safety standards are followed at all times
  • Address customer and employee complaints in a professional and timely manner
  • Resolve conflicts between workers in a fair and respectful manner
  • Foster a positive work environment that promotes teamwork and collaboration
Requirements:
  • Proven experience as a Shift Leader or in a similar managerial role
  • Knowledge of the industry and relevant health and safety regulations
  • Commitment to providing excellent customer service
  • Ability to work well within a team and make decisions quickly
  • Strong problem-solving skills and ability to stand for long periods of time

Nights and Weekends: This role requires flexibility to work a variety of shifts, including nights and weekends. Must be 21+ years of age.

About Margaritas: Margaritas Mexican Restaurant is the largest privately owned Mexican restaurant in New England. We are committed to providing our customers with an exceptional dining experience and our team members with a positive and supportive work environment.


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