Automotive Parts Sales Specialist

5 days ago


Hudson, Massachusetts, United States Copeland Hudson Full time

Copeland Chevrolet Hudson is seeking a skilled Automotive Parts Sales Specialist to oversee the parts sales process from start to finish. This role requires effective communication with staff and customers, as well as a strong understanding of the parts catalog.

Key Responsibilities:
  • Communicate with staff and customers in a friendly and professional manner
  • Converse effectively regarding customer parts status
  • Read and understand the parts catalog when looking up and speaking to specific parts
  • Answer phone calls, provide price quotes and other information to customers
  • Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
  • Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention
  • Locate out-of-stock parts from outside source and submit an emergency order, if necessary
  • Make sure all internal requests for parts are billed on service repair order
  • Receive payment from retail customers or obtains credit authorization

Requirements:

  • High School Diploma or equivalent
  • Prior auto parts sales experience (preferred)
  • Ability to read/interpret safety and maintenance documents

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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