Automotive Service Professional

2 days ago


Mount Pocono, Pennsylvania, United States Honesty Automotive Repairs Full time
Job Overview

We are seeking a skilled Service Advisor to join our team at Honesty Automotive Repairs. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.

Key Responsibilities
  • Provide top-notch customer service, addressing customer inquiries and concerns in a professional and courteous manner.
  • Accurately document customer issues and transmit requests to our service technicians in a timely manner.
  • Offer estimates for services and repairs, ensuring transparency and clarity for our customers.
  • Collaborate with our automotive sales team to identify opportunities for additional services and repairs.
  • Maintain detailed records of customer interactions, ensuring seamless communication and follow-up.
Requirements
  • Previous experience in automotive service or a related field.
  • Knowledge of automotive diagnostics and repair processes.
  • Familiarity with auto body repair and estimating procedures.
  • Strong customer service skills, with the ability to handle inquiries effectively.
  • Ability to work collaboratively with service technicians and other team members.
About Honesty Automotive Repairs

Located in Mount Pocono, Pennsylvania, Honesty Automotive Repairs is the premier choice for automotive repair services in the area. We specialize in foreign, domestic vehicles, and exotics, providing top-notch service using modern-day equipment and techniques.

Why Choose Us
  • Commitment to Excellence: We are dedicated to delivering high-quality automotive repair services that exceed our customers' expectations.
  • State-of-the-Art Facilities: Our facility is equipped with modern-day tools and equipment, ensuring that our team can provide the best service possible.
  • Expertise in Variety: From domestic vehicles to exotics, our team has the expertise to work on a wide range of vehicles, providing a dynamic and engaging work environment.
  • Reputation for Integrity: We are known for our honesty, integrity, and dedication to providing exceptional service to our customers.


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