Customer Service Associate
5 days ago
We are seeking a highly skilled Customer Service Representative to join our team at Career Transitions in Madison Heights, MI.
Responsibilities- Represent the company in a courteous and professional manner at all times.
- Proactive communications with customers regarding services delivered by the Company.
- Communicate professionally, effectively, and promptly with customers to provide information and support regarding day-to-day operations and customer inquiries and/or concerns.
- Maintain data integrity of account information stored in the Company ERP/MRP system.
- Ensure accurate order entry and release of same information to staff as needed.
- Maintain records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Prompt follow-up to ensure that appropriate changes are made to resolve customer issues.
- Contact customers to respond to inquiries or to notify them of their order status or any adjustments.
- Verify the accuracy and completeness of information that appears questionable.
- High School diploma or equivalent.
- 2 years in a customer service account management role.
- Demonstrated history of accountability which results in collective success.
- Willing to do what needs to be done.
- Results oriented, seeking a passionate individual that created positive results that maximize sustainable profitability.
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Customer Service Associate
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Saroki's Team Member
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Customer Service Associate
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Customer Service Associate
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Retail Sales Associate
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Retail Sales Associate
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Customer Service Warehouse Associate
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Customer Service Representative
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Customer Service Expert
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Service Supervisor
3 weeks ago
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Retail Operations Associate
5 days ago
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Customer Service Team Lead
2 days ago
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Sales and Customer Service Representative
5 days ago
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Retail Customer Service Expert
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