Assistant General Manager

6 days ago


Gilroy, California, United States Hilton Garden Inn Gilroy Full time
Job Summary:

As the Assistant General Manager at Hilton Garden Inn Gilroy, you will play a crucial role in ensuring the efficient operation of the hotel and providing exceptional guest experiences. In the absence of the General Manager, you will supervise and support various departments, including Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping.

Key Responsibilities:
  • Guest Satisfaction: Ensure that guests have a memorable and enjoyable stay by providing attentive, friendly, and courteous service.
  • Department Supervision: Supervise and support various departments, including Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping, to ensure seamless hotel operations.
  • Revenue Generation: Assist the General Manager in revenue generation programs, including sales efforts and marketing initiatives.
  • Employee Development: Assist the General Manager in developing managerial and hourly employees through Corporate-approved training programs.
  • Financial Reporting: Assist the General Manager in creating financial reports as required by the Corporate Office.
  • Hotel Safety: Maintain procedures for handling the hotel safe and initiate a monthly safe audit to ensure security.
  • Meetings and Events: Ensure that all scheduled meetings take place on the property and that training in service standards is taking place in each department.
Requirements:
  • Experience: At least 5 years of progressive experience in a Rooms or F&B department in a hotel, or a 4-year college degree and at least 2-3 years of experience in a Rooms or F&B department at a hotel, or a 2-year college degree and at least 3-4 years of experience in a Rooms or F&B department at a hotel.
  • Supervisory Experience: Previous supervisory experience is required.
  • Technical Skills: Must be proficient in Windows Operating Systems and able to evaluate and select among alternative courses of action quickly and accurately.
  • Soft Skills: Must be able to work well in stressful, high-pressure situations, maintain composure and objectivity under pressure, and be effective in handling problems in the workplace.
Benefits:
  • Competitive Salary: The salary for this position ranges from $64,767.36 to $97,151.04 per year.
  • Benefits Package: After an initial waiting period, full-time employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.


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