Licensed EAP Counselor Onsite

3 weeks ago

San Angelo, Texas, United States Optum Full time
Onsite EAP Counselor Job Description

We are seeking a highly skilled and experienced Onsite EAP Counselor to join our team at Optum. As an Onsite EAP Counselor, you will be responsible for providing onsite services to our customers, including assessment and referral, management consultations, training, and critical incident response.

Key Responsibilities:

  • Conduct solution-focused consultations to help clients define goals, plan action, and gain insight.
  • Assess and refer to appropriate programs and services, including work-life, behavioral health, substance abuse, and community-based resources.
  • Provide limited aftercare monitoring to ensure the safety of employees and the continuation of treatment.
  • Offer manager consultation services on work-related issues, such as performance management, trauma, organizational change, and individual employee crisis intervention.
  • Provide crisis intervention and management support in response to critical incidents.
  • Conduct on-site training services for managers and employees on wellness seminars, health fairs, and lunch and learns.
  • Participate in monthly 1-on-1s, team meetings, and other customer meetings as required.
  • Utilize UHG computer systems to accurately document member contact and case management within departmental time frames.
  • Maintain confidentiality and adhere to internal ethical and regulatory privacy policies, including HIPAA.

Requirements:

  • Masters or doctoral degree in a recognized behavioral health discipline.
  • Clinical behavioral health licensure in Texas.
  • Current, unrestricted license at the independent practice level.
  • At least 3 years of experience in a behavioral health setting.
  • Ability to work onsite as needed.

Preferred Qualifications:

  • CEAP certification.
  • Training in EAP, workplace, and organizational dynamics.
  • Experience in managed care, private or public clinics, with an emphasis on mental health, chemical dependency, and workplace issues.
  • EAP experience.
  • Proficiency with MS Office applications.
  • Proven written and verbal communication skills.
  • Proven interpersonal skills and ability to work effectively among different levels of management and personnel.

About Optum:

At Optum, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

Equal Employment Opportunity:

Optum is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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