Senior Data Implementation Lead

6 days ago

Reston, Virginia, United States Walla Full time
Join Our Team as a Senior Data Implementation Lead

We're seeking a highly skilled and experienced Senior Data Implementation Lead to join our team at Walla. As a key member of our customer success team, you will be responsible for leading the development and implementation of data migration strategies, ensuring accuracy, efficiency, and minimal disruption to our clients' business operations.

Key Responsibilities:
  • Lead the development and implementation of data migration strategies
  • Oversee the entire data migration process, ensuring accuracy, efficiency, and minimal disruption to client's business operations
  • Provide expert guidance on data migration strategy, leveraging best practices and industry standards
  • Assist customers with their data extract, explaining the conversion process, defining data requirements, and working with them to correct data in their legacy systems / staging database in preparation for the data conversion cycle
  • Maintain exceptional customer satisfaction ratings while completing timely and accurate data migration process
  • Provide post-migration support and troubleshooting ensuring customers are established before transitioning to the Customer Support team for the remainder of their life cycle
  • Collaborate with cross-functional teams to ensure alignment of data migration activities with overall client success goals
  • Ensure data integrity and quality throughout the migration process by implementing robust validation and testing procedures
  • Develop and maintain detailed documentation of data migration processes, methodologies, and outcomes
  • Identify and mitigate potential risks and issues related to data migration, providing timely solutions and recommendations
  • Enhance processes by optimizing data migration workflows and improving data accuracy
  • Provide training and support to team members and stakeholders on data migration best practices and tools
  • Monitor and report on the progress of data migration activities, ensuring timely completion and adherence to project timelines
  • Provide backup support for our customer service team during our high volume periods
Requirements:
  • 5+ years experience in data migration and SaaS implementation, within FitTech environments a plus
  • Bachelors degree in Computer Science, Software Engineering, Management Information Systems, or a related field
  • Expertise in data analysis, extraction, transformation, and data loading techniques
  • Proven track record of successfully leading data migration projects in complex, large-scale environments
  • Proficiency in developing and implementing data migration strategies and methodologies
  • Strong attention to detail and highly organized
  • Passion for data accuracy and completeness
  • Can work in a fast paced, fast-growth, high-energy environment and deal with multiple high priority activities while delivering on aggressive timelines
  • Proven ability to make data-driven decisions, explore various and often ambiguous data to create a data integration strategy, define success criteria, identify risks and required decisions
  • Bias for action and proven success in managing expectations
  • Excellent coordination and communication skills and ability to present effectively to a broad technical and business stakeholders
  • Demonstrated effectiveness in working with cross-functional and remote teams
  • Experience with database systems and query languages a plus
What We Offer:
  • Participation in company equity plan with a fast-growing company
  • Remote work environment
  • Unlimited vacation policy
  • Company-paid medical, dental, and vision plans / 50% covered for dependents
  • Paid Parental Leave
  • Flexible work schedule. As long as you are crushing your goals, you make your schedule
  • Fun culture that celebrates wins, encourages autonomy, ownership, and transparency
  • We are an impact organization, and invite all of our team members to participate in our quarterly volunteer events
  • Commitment to employee wellness including weekly Yoga sessions with our President

The salary range for this role is between $90,000 and $120,000 DOE.

Walla is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, is empowered to show up to work every day as their full self, and most importantly that they know they belong, no matter who they are or where they are coming from. We actively seek to add members to our community who represent our customers and the places we live and work. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status or any other legally protected status.

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