Medical Records Specialist I-Onsite in Davenport, FL

4 days ago

Davenport, Iowa, United States CIOX Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Records Specialist I-Onsite to join our team in Davenport, FL. As a Medical Records Specialist I-Onsite, you will be responsible for processing medical record requests in a timely and efficient manner, ensuring accuracy and providing exceptional customer service.

Key Responsibilities
  • Receive and process requests for patient health information in accordance with company policies and procedures.
  • Maintain confidentiality and security of privileged information.
  • Maintain working knowledge of company software.
  • Adhere to company policies and procedures.
  • Inform manager of work difficulties and/or fluctuating volumes.
  • Assist with additional work duties or responsibilities as evident or required.
Requirements
  • High School Diploma or GED.
  • Ability to commute between locations as needed.
  • Able to work overtime during peak seasons when required.
  • Basic computer proficiency.
  • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
  • Professional verbal and written communication skills in the English language.
  • Detail and quality oriented as it relates to accurate and compliant information for medical records.
  • Strong data entry skills.
  • Must be able to work with minimum supervision responding to changing priorities and role needs.
  • Ability to organize and manage multiple tasks.
  • Able to respond to requests in a fast-paced environment.
Preferred Qualifications
  • Experience in a healthcare environment.
  • Previous production/metric-based work experience.
  • In-person customer service experience.
  • Ability to build relationships with on-site clients and customers.
Working Conditions

Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use. Must be able to use a telephone or headset equipment. Incumbent must be able to lift 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions.

What We Offer

We offer a competitive salary and benefits package, including PTO, health, vision, dental, 401k savings plan, and tuition assistance. We are an equal opportunity employer and welcome applications from diverse candidates.

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