Head of Insurance Operations and Strategy

3 weeks ago


Denver, Colorado, United States Jerry Full time

As the new Head of Insurance Operations and Strategy at Jerry, you will be part of a revolutionary product that's disrupting a massive market. Our team uses artificial intelligence and machine learning to simplify and automate owning and maintaining a car.

About the Opportunity:

You will lead our insurance operations team, managing onshore and offshore teams, optimizing workflows, evaluating tools and systems, leveraging automation, and strengthening collaboration between customer-facing, product, and engineering teams.

As the leader of this team, you will set ambitious goals, drive execution, and maintain a culture of high performance. You will focus on improving Operational Cost per Customer, Speed of Customer Request Fulfillment, and Customer Satisfaction.

Jerry has amassed over 5 million customers, raised $240 million in funding, scaled our revenue 40X, and our team to 250 across 4 countries.

Your Key Responsibilities:
  • Team Leadership: Manage onshore and offshore teams, focusing on performance management and workflow optimization.
  • Process Improvement: Define and own workflow improvements, including the development of offshore teams.
  • Collaboration: Strengthen collaboration between customer-facing, product, and engineering teams.

In this role, you will earn a salary of approximately $180,000 per year based on your experience and qualifications.



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