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General Manager

4 weeks ago

Briarcliff Manor, New York, United States Pyramid Global Hospitality Full time
General Manager Opportunity

Pyramid Global Hospitality is seeking a seasoned General Manager to lead our conference center hotel. As a key member of our team, you will be responsible for the overall operations, strategy, and growth of the property.

Key Responsibilities:

Develop and execute a comprehensive strategic plan to drive the resort's growth and profitability.
Identify market trends, customer preferences, and competitive landscape to make informed business decisions.
Set long-term goals and objectives for the hotel and conference center and work towards achieving them.

Leadership and Team Management:

Lead a diverse team of department heads and staff, fostering a collaborative and motivated work environment.
Provide guidance, mentoring, and development opportunities to team members.
Encourage teamwork and open communication across all departments.

Operations and Financial Management:

Oversee all operational departments including banquets, conference services, front office, housekeeping, food and beverage, and more.
Ensure smooth day-to-day operations by implementing efficient processes and procedures.
Monitor service quality to maintain the highest standards of guest satisfaction.
Create and manage the budget, allocating resources appropriately to various departments.
Monitor financial performance, analyze variances, and implement corrective actions as needed.

Guest Experience and Facilities Management:

Foster a guest-centric culture throughout the resort, prioritizing personalized service and exceptional experiences.
Address guest concerns and feedback promptly, striving for continuous improvement.
Implement initiatives to enhance guest satisfaction and loyalty.
Ensure the maintenance and enhancement of the resort's physical assets, including accommodations, amenities, and common areas.

Regulatory Compliance and Culture:

Stay updated on local and national regulations related to the hospitality industry and ensure the resort's compliance.
Maintain health and safety standards for guests and staff.
Embody the company's values of People First, Integrity, and Excellence in all aspects of the role.

Requirements:

A proven track record as a successful leader in a hotel, conference center, or resort General Manager or Managing Director role.
A minimum of 7 years of hospitality experience showing progressive growth.
A college degree or a combination of education and experience equivalent to a college degree, preferably in Hospitality, or Travel & Tourism Management.
Strong F&B knowledge and renovation management experience preferred.
Exceptional leadership and communication skills, problem-solving abilities, and critical thinking skills.
The flexibility to adapt to varying shifts, including weekends and holidays.
A commitment to maintaining a positive and organized work environment.

Compensation:

The compensation for this position is $150,000.00/Yr. - $165,000.00/Yr. based on qualifications and experience.