Client Advocate
1 day ago
We are seeking a highly motivated and customer-focused Client Advocate to join our team at Paychex. In this role, you will be responsible for advocating on behalf of our clients, identifying and addressing their needs, and ensuring that they receive the best possible service from our company.
The ideal candidate will have a strong passion for providing excellent customer service, a basic working knowledge of a single Paychex product, and the ability to develop and maintain that knowledge over time.
Key Responsibilities:
- Advocate on behalf of Paychex clients to ensure their needs are met
- Develop and maintain a basic working knowledge of a single Paychex product
- Utilize systems and software packages, including HRIS, Salesforce, Flex, Core Advanced, and ORS
- Perform data input with strong prioritization and organization skills
- Document all interactions
Qualifications:
- Associate's Degree - Preferred
Compensation:** This role comes with a competitive base hourly rate of $20.25 - $24.75, plus potential bonuses or additional forms of compensation.
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