Mixologist and Hospitality Professional
6 days ago
The Bartender is a key member of our hospitality team, responsible for delivering exceptional customer experiences and ensuring the smooth operation of our lounge and bar areas.
Responsibilities:- Customer Service: Provide attentive and personalized service to guests, ensuring their needs are met and exceeded.
- Drink Preparation: Prepare and serve a wide range of cocktails, beers, and wines, adhering to our high standards of quality and presentation.
- Food Preparation: Prepare and serve appetizers and food items according to our recipes and standards.
- Inventory Management: Maintain accurate inventory levels of liquor, food supplies, and equipment, ordering or requisitioning supplies as needed.
- Team Collaboration: Work closely with our kitchen and lounge teams to ensure seamless service and efficient operations.
- Problem-Solving: Anticipate and resolve customer complaints and issues in a professional and courteous manner.
- Adaptability: Be flexible and adaptable in a fast-paced environment, responding to changing customer needs and priorities.
- Qualifications: Three to six months of related experience, or equivalent combination of training and experience.
- Certifications: Alcohol Awareness Certification (must comply with State regulations).
- Language Skills: Ability to read, write, and speak the English language.
- Problem-Solving Skills: Ability to identify and resolve problems in a timely manner, developing alternative solutions and using reason.
- Customer Service Skills: Ability to manage difficult or emotional customer situations, responding promptly to customer needs and requests for service and assistance.
- Professionalism: Ability to maintain a high level of professionalism, treating others with respect and consideration regardless of their status or position.
- Knowledge and Skills: Knowledge of and ability to appropriately interpret and follow policies and procedures, as well as knowledge of and ability to adhere to safety and security procedures.
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Mixologist and Hospitality Professional
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