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Healthcare Support Specialist

2 months ago

Auburn, Michigan, United States Mid Michigan Health Full time
Position Overview:

The Healthcare Support Specialist plays a vital role in patient care by working closely under the guidance of a Registered Nurse. This position is responsible for assisting patients with their daily living activities and supporting various treatment procedures as directed by the nursing staff, adhering to established protocols and standards.

Why Join Mid Michigan Health:
  • Be part of a forward-thinking organization that leverages technology to enhance patient care.
  • Enjoy a comprehensive benefits package along with immediate access to paid time off.
  • Experience opportunities for professional growth and development through on-the-job training.

Key Responsibilities:
  • Patient Care Management (50%): Collaborate with nursing staff to prioritize and organize care for assigned patients, executing fundamental nursing assistant tasks as per training and established guidelines.
  • Documentation (25%): Accurately record patient treatments and observations in medical charts, providing updates to the healthcare team on completed tasks.
  • Unit Maintenance (25%): Ensure a clean, safe, and organized environment within the healthcare unit.

Required Certifications:
  • Patient Care Technician Certification: Must possess a valid certification or equivalent experience in nursing assistance.
  • Basic Life Support (BLS): Certification required within three months of employment.
  • Advanced Techniques Training: Completion of training in effective aggression management within six months of hire.

Educational Requirements:
  • A high school diploma or GED is mandatory.

Additional Responsibilities:
  • Support the mission and objectives of the healthcare facility.
  • Adhere to unit policies and procedures, ensuring compliance with safety and emergency protocols.
  • Deliver exceptional customer service, demonstrating professionalism and respect in all interactions.
  • Perform other duties as assigned by supervisory staff.

Skills and Experience:
  • Familiarity with medical terminology is essential.
  • Strong interpersonal skills to effectively communicate with diverse groups.
  • Proficiency in Microsoft Windows and a willingness to engage in ongoing training opportunities.

Note: Physical and mental requirements may apply to this position. Please refer to the complete job description for a detailed list of requirements.