Senior Fire Business Analyst

2 days ago


Ontario, California, United States City of Ontario, CA Full time
Job Title: Senior Fire Business Analyst

We are seeking a highly skilled Senior Fire Business Analyst to join our team at the City of Ontario, CA. As a key member of our public safety team, you will be responsible for administering technology systems, software programs, and managing technical projects.

Key Responsibilities:
  • Administer, maintain, and evaluate public safety technology systems, including mobile data computers, station alerting, and software systems.
  • Identify and analyze system issues, making recommendations and implementing preventative solutions.
  • Work with technology vendors and agency personnel to coordinate technical projects, communicate expectations, perform system testing, and coordinate deliverables/services.
  • Review and resolve inquiries and technical requests for public safety technology systems.
  • Attend user group meetings and relevant trainings/classes/workshops.
  • Conduct training and presentations for new systems and upgrades to staff and external customers.
  • Collaborate with the Information Technology Agency to coordinate software and operating system maintenance on CAD workstations and servers.
  • Participate in system design specifications, including project scheduling and timelines.
  • May supervise the activities of staff, including employee selection, development, disciplinary action, and complaint resolution.
  • Manage performance of contractors and vendors by establishing and monitoring service level agreements and quality of service standards.
Requirements:
  • Bachelor's degree from an accredited four-year college or university with a major in Business Administration, Project Management, Information Systems, Computer Science, GIS, or a related field.
  • Three years of experience in the field of technology or software system support and analysis, or similar field in a multiplatform information systems environment, including one year of lead or supervisory experience.
  • A valid California Class C driver license and an acceptable driving record at the time of appointment and throughout employment.
Preferred Qualifications:
  • Experience within a public safety agency and with GIS is highly desirable.
How to Apply:

To apply for this position, please submit your application and resume through our online application system. We look forward to reviewing your application.



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