Paralegal Support Specialist
2 weeks ago
We are a small and busy law firm seeking a highly motivated and reliable individual to work as a legal secretary/assistant. The ideal candidate will possess excellent multitasking abilities, a detailed-oriented nature, and proficiency in Microsoft Office programs.
Key Responsibilities:
- Heavy call volume with client contact through phone calls and appointments.
- Conducting interviews with clients for new cases.
- Case Management and File Reviews for preparation of upcoming hearings and settlements.
- Follow-up on medical reports that are required to keep case flowing smoothly.
- Contact with insurance carriers for payments, medical treatment issues.
- The ability to handle heavy call volume, customer service, and organization is imperative in succeeding in this position.
- Manages busy schedule and prioritizes attorneys' time.
- Monitors high volume of incoming emails, faxes and ensures all outgoing correspondence is delivered in a timely manner.
- Keeps attorneys apprised of urgent client issues throughout day.
- Communicates directly with clients, maintains professional demeanor and observes attorney-client confidentiality.
- Performs extensive document review, drafts, and finalizes correspondence and memoranda to clients and federal agencies.
- Maintains high volume of filing.
- Manages all aspects of time entry and client billing.
- Makes travel arrangements and organizes meetings.
- Works with other secretaries to ensure that support is available to all attorneys during the workday.
Required Skills and Qualifications:
- Excellent interpersonal skills necessary to communicate and follow instructions effectively from a diverse group of attorneys, staff, and clients.
- Excellent verbal and written communication skills with the ability to read English and write at a business level using proper English grammar and appropriate vocabulary for a professional services firm.
- Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook).
- Detail oriented and organized with the ability to handle competing demands in a timely and efficient manner and meet deadlines.
- Ability to prepare routine forms, reports, correspondence and the like from rough draft to final, typed-quality documents.
- Ability to accurately type 50+ wpm.
- Ability to perform other duties or tasks that may be assigned on an as-needed basis.
- Excellent organizational skills and attention to detail.
- Ability to demonstrate absolute discretion with sensitive and confidential information.
- An enthusiastic and committed approach, whilst remaining flexible and proactive at all times.
- An ability to work well in high pressured situations while maintaining a professional attitude.
- Able to work fast, accurately and to tight deadlines.
- Ability to prioritize tasks, conflicting demands and deadlines and act on own initiative.
- A strong team player with an ability to form supportive relationships throughout the firm.
- Adaptable and open to change.
- Willingness to broaden experience and develop skills further.
Estimated Salary Range: $58,000 - $68,000 per year, based on industry standards and location.
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