Resident Services Representative
1 week ago
New Albany Housing Authority is seeking an experienced Intake Clerk to join our team. The successful candidate will be responsible for providing exceptional customer service, processing applications, and maintaining accurate records.
This is a full-time position that offers a competitive salary, generous benefits, and a four-day workweek. If you are a motivated individual with excellent communication skills and a strong attention to detail, we encourage you to apply.
About the Role:
The Intake Clerk will be responsible for:
- Answering incoming calls and directing callers to the appropriate personnel
- Retrieving messages from voice mail and forwarding them to the appropriate personnel
- Distributing and receiving applications for housing
- Explaining eligibility requirements, form completion requirements, verification requirements, community resources for financial assistance, housing opportunities, tenant selection methods, property locations, and other information pertinent to the application process
Requirements:
- High school diploma or general education degree (GED)
- One to three months related experience and/or training
- Familiarity with Microsoft Office products
- Current driver's license
Salary: $40,000 - $50,000 per annum
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