Account Management Representative

3 weeks ago


New Albany, Indiana, United States Brook & Whittle Full time

We are seeking an experienced Account Management Representative to join our team at Brook & Whittle. As a leading provider of sustainable labeling solutions, we are committed to delivering exceptional service to our clients. In this role, you will be responsible for managing customer relationships, ensuring their needs are met and exceeded, and identifying opportunities for growth and improvement. This is a unique opportunity to join a company that is passionate about making a positive impact on the planet.

Responsibilities and Requirements

The successful candidate will have:

  • Coordinated all customer activities, including quotes, order processing, expediting orders, resolving problems, and communicating customer needs to various departments.
  • Developed and maintained strong relationships with customers, understanding their needs and preferences.
  • Identified opportunities for growth and improvement, working closely with internal teams to implement solutions.
  • Ensured customer satisfaction through effective communication and issue resolution.

The ideal candidate will have:

  • Experience in customer service in a manufacturing setting.
  • Excellent people skills and genuine enjoyment in helping others.
  • Excellent communication and listening skills.
  • Attention to detail and quality work.

We offer a competitive salary of $18-$19 per hour and a dynamic work environment that values collaboration, teamwork, and innovation.


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