Director of Business Operations and Support Services

3 days ago


Austin, Texas, United States Texas Children's Hospital Full time
Job Description

We are seeking a highly skilled and experienced Director of Business Operations and Support Services to join our team at Texas Children's Hospital. As a key member of our leadership team, you will be responsible for directing the support services and business operations functions, which include Food Services, Plant Operations & Maintenance, Environmental Services, Supply Chain Services, Security Services, Business Operations, and clinical operations of Pathology, Pharmacy, and/or Radiology.

You will provide leadership, direction, and support to the continued development of strategic initiatives, including business plans to support these initiatives. Additionally, you will be responsible for providing outstanding customer service, developing strong relationships with executives, directors, and all other leadership positions across the organization, identifying and resolving problems quickly and appropriately, and ensuring communication is maximized.

Responsibilities
  • Provide support to senior leadership in setting the strategic and financial direction for the hospital
  • Manage the Facilities Operations, Plant Operations & Maintenance, and Environmental Services functions ensuring all key processes are aligned with the goals and objectives of the organization
  • Manage the Revenue Cycle Functions, which may include Patient Access (scheduling, registration, admissions), and insurance authorization
  • Develops and grows the competencies of the Support Services and Business Operations management team through team development, implementation, and support of the specific training for the various responsibilities
  • Manages Pharmacy Clinical Operations, including ensuring compliance with regulatory standards, quality standards, and audits related to safety, and pharmacy care delivery
  • Oversee operations regarding personnel, electronic security systems and equipment, access control measures, and related customer services
  • Manage the Food Services functions ensuring all key processes are aligned with the goals and objectives of the organization
  • May direct quality initiatives in collaboration with the Chief Medical officer, physicians, and departmental directors. Ensures compliance with regulatory and quality standards and audits related to radiation safety, laboratory, and/or pharmacy services
About Us

Texas Children's Hospital is a leading pediatric healthcare provider with a strong commitment to delivering high-quality care to children and families. Our hospital is dedicated to providing comprehensive care across a wide spectrum of services, including allergy and immunology, cardiology, ophthalmology, rheumatology, pulmonology, neurology, and more.

We are proud to be an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking to join a dynamic team, please submit your application.



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