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Client Relations Specialist

2 months ago

Tustin, California, United States Evs Full time

Why Choose Evs?

We are in search of a dedicated Customer Service Associate who is enthusiastic, driven, and ready to seize opportunities. As the primary communicator with our clients, we value individuals with exceptional communication abilities and a background in customer service. The Customer Service Associate plays a crucial role in representing our brand to both clients and customers. Comprehensive training will be provided on all of our products and services, as well as our business development and sales strategies. We are committed not only to our clients' success but also to the growth of our employees.

Key Responsibilities:

  • Identify and pursue new business opportunities, reconnect with previous clients to revive business relationships, and maintain positive interactions with all accounts to ensure high levels of customer satisfaction.
  • Engage in team training and collaborative sessions aimed at accelerating our business growth in the local market, laying the groundwork for long-term success.
  • Analyze and determine the most appealing market segments and customers based on the value of our offerings.
  • Enhance the demand for our services through education, awareness, and market development to achieve sustained growth.
  • Identify and support the development of Area Managers in the region who are professional, diligent, knowledgeable, reliable, and self-sufficient.
  • Generate and provide leads, job information, and customer contacts to Area Managers.
  • Consistently meet and exceed sales targets while upholding a high standard of integrity.
Qualifications:
  • Previous experience in sales or customer service is advantageous. Comprehensive training is available for those with a strong interest and aptitude in the industry.
  • Ability to communicate information clearly and accurately to clients, customers, and team members.
  • A collaborative mindset with aspirations to take on leadership roles - we offer advancement opportunities within the first six months based on performance.
  • Self-motivated and independent.
  • Innovative thinker and adept problem solver.
  • Personable and engaging, with outstanding active listening skills.