Seafood Team Member
16 hours ago
As a Seafood Team Member at Whole Foods Market, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers. You will be responsible for maintaining a clean and well-organized seafood department, including tasks such as restocking shelves, rotating products, and cleaning cases and equipment. You will also be responsible for assisting customers with their purchases, answering questions about products, and providing recommendations. Additionally, you will be expected to maintain a safe and clean working environment, adhere to company policies and procedures, and work collaboratively with other team members to achieve departmental goals.
Responsibilities
- Ensure a fresh and appealing display by checking quality, keeping cases and shelves clean and well stocked, rotating and removing out-of-date products, filling ice tables, and performing other duties as assigned.
- Maintain accurate department signage and pricing.
- Maintain back stock in good order.
- Maintain a safe, clean and well-organized working and shopping environment.
- Assist with sampling program, keeping sample areas full, clean and appealing.
- Clean cases, glass, signs, uprights, coolers, smokers, floors, and drains as required.
- Skin, bone, and cook or smoke fish; box up, label, and date cooked fish.
- Assist with periodic inventory checks.
- Arrive to work station on time, appropriately groomed, dressed and ready to work; work all scheduled shifts and attend required trainings and meetings.
- Provide excellent customer service, address needs of customers in a timely and effective manner and model suggestive selling techniques; answer phones and pages promptly and courteously.
- Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
- Follow and comply, or ensure compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
- Maintain, or ensure maintenance of, a clean and sanitary working and shopping environment; maintain equipment in accordance with WFM cleanliness and safety standards.
- Perform opening, mid, and closing duties as assigned; ensure accuracy of signs and pricing.
- Immediately report safety hazards and violations.
- Perform other duties as assigned by store, regional, or national leadership.
- Ability to sell proactively.
- Ability to learn basic knowledge of all products carried in department.
- Ability to visually examine products for quality and freshness.
- Proactively read labels and familiarize oneself on various products.
- Assist with periodic inventory checks.
- Strong to excellent communication skills and willingness to work as part of a team.
- Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
- Ability to follow directions and procedures; effective time management and organization skills.
- Passion for natural foods and the mission of Whole Foods Market.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
- Understanding of and compliance with WFM quality goals.
- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: 90 degrees Fahrenheit.
- Ability to work in a wet and cold environment.
- Ability to handle knives and other cutting equipment.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
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