Customer Service Ambassador

4 weeks ago


Bergenfield, New Jersey, United States Molly Maid Full time

Job Summary:

Molly Maid is seeking a highly motivated and customer-focused Service Delivery Representative to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of service.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Service Delivery: Schedule and deliver cleaning services to clients, ensuring that their needs are met and exceeded.
  • Marketing and Sales: Perform marketing functions to sell additional services and grow business.
  • Administrative Tasks: Perform administrative duties, including data entry, payment processing, and supply inventory management.
  • Team Collaboration: Work collaboratively with the team to achieve sales and customer satisfaction goals.

Requirements:

  • Valid Driver's License
  • Strong Written and Verbal Communication Skills
  • Bilingual - Spanish
  • Detailed-Oriented
  • Positive Attitude
  • Professional Appearance and Personality
  • Team Player with Ability to Work Independently

Compensation and Benefits:

  • Hourly Rate: $15.00
  • Plus Sales Growth Bonuses

Work Environment:

Molly Maid is a family-owned business that values its employees and provides a supportive and inclusive work environment. We offer a competitive compensation package and opportunities for growth and development.



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