Office Manager

2 weeks ago


Bergenfield, New Jersey, United States Molly Maid Full time

Job Title: Office Manager

**Job Summary:**

We are seeking a highly skilled and experienced Office Manager to join our team at Molly Maid. As a key member of our leadership team, you will be responsible for overseeing all aspects of our residential cleaning operations, including sales, customer service, and administrative functions.

**Key Responsibilities:**

* Manage a team of approximately 10 personnel, including hiring, training, coaching, and day-to-day performance management
* Develop and implement effective customer relations strategies, including handling service requests and customer complaints
* Ensure successful operations by preparing and reviewing reporting, ensuring homes are cleaned as scheduled, communicating with vendors, and monitoring account receivable
* Maintain a clean and well-stocked office environment
* Identify opportunities for process improvement to enhance quality, profitability, and future growth
* Perform virtual estimates and quality checks

**Requirements:**

* At least 2 years of supervisory experience
* Valid Driver's License
* Strong written and verbal communication skills
* Bilingual - Spanish
* Detail-oriented
* Positive Attitude
* Professional appearance and personality
* Team player who can work independently
* Computer literate

**Compensation and Benefits:**

* Starting salary: $18 to $22 per hour (depending on experience), plus sales growth bonuses
* Hours: 7:45 am - 4:30 pm
* Personal Time Off (PTO) vacation / sick day policy; No Health Insurance offered
* Job Type: Full-time

**About Molly Maid:**

At Molly Maid, we are committed to providing excellent customer service and creating a work culture of respect, integrity, and fun. As a member of our team, you will be part of a family-like environment where we take care of each other and strive to make a positive impact in our community.

**Why Work for Molly Maid?**

* We offer a supportive and inclusive work environment
* Opportunities for professional growth and development
* Competitive compensation and benefits package
* A chance to make a difference in people's lives through our cleaning services

**How to Apply:**

If you are a motivated and experienced leader looking for a new challenge, please submit your application today. Our hiring manager will review your qualifications and contact you to discuss further.


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