Hospitality Manager

1 week ago


Lancaster, Pennsylvania, United States Superior Talent Source Full time
Job Title: Hospitality Manager - Upscale Casual Dining Role

Estimated Salary: $72,500 - $82,500 per year

A high-volume upscale casual dining restaurant seeks a seasoned Front of House Manager to oversee daily operations and drive customer satisfaction. As a key member of the management team, you will be responsible for hiring, training, and mentoring staff to ensure exceptional service and a positive dining experience for guests.

Main Responsibilities:
  • Manage and coordinate front-of-house and back-of-house staff to maintain smooth day-to-day operations.
  • Deliver outstanding customer service, ensuring guest satisfaction and loyalty.
  • Mentor and coach staff to develop their skills and knowledge.
  • Oversee financial responsibilities, including inventory management, ordering, and labor targets.
  • Implement company standards and service levels to increase sales and minimize costs.

Requirements:
  • A minimum of two years of experience in high-volume full-service restaurant management.
  • Familiarity with restaurant management software and systems.
  • Excellent communication, team management, and leadership skills.
  • Ability to work in a fast-paced environment and motivate staff effectively.


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