Customer Service Representative

2 months ago


Sterling Heights, Michigan, United States Jackmont Hospitality Full time

Job Summary

We are seeking a skilled Cashier to join our team at Jackmont Hospitality. As a Cashier, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities

  • Greet and Serve Guests
    • Welcoming guests upon arrival and ensuring a smooth handoff to the service staff
    • Managing the flow of guests into the dining and bar areas, providing accurate wait times as needed
  • Provide Excellent Service
    • Entertaining guests with fun, food, and beverage
    • Tending to special guest needs and requests
  • Maintain a Clean and Organized Environment
    • Following all relevant brand standards for service, food, beverage, and experience

Requirements

  • Customer Service Skills
    • Friendly and outgoing by nature
    • Ability to read menus and articulate clear greetings and farewells to guests
    • Ability to clearly communicate guest needs to servers, bussers, managers, etc.
  • Teamwork and Adaptability
    • Ability to work with team members
    • Ability to adapt and take direction
  • Professional Appearance and Conduct
    • Must have a professional appearance and conduct

Benefits

  • Dental Insurance
  • Employee Discount
  • Flexible Schedule
  • Health Insurance
  • Paid Time Off
  • Referral Program
  • Vision Insurance

Work Environment

  • Casual Dining Restaurant
  • Upscale Casual Restaurant

Shift and Availability

  • 8-Hour Shift
  • Weekend Availability


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