Business Systems Analyst

3 weeks ago


Detroit, Michigan, United States United Way for Southeastern Michigan Full time

Business Systems Analyst Role at United Way for Southeastern Michigan

The Business Systems Analyst serves as the organization-wide process expert for UWSEM's business systems and databases. This role focuses primarily on Community Information Exchange and Client Service business operational needs and may provide services to other business areas if needed.

Key Responsibilities:

  • Work with cross-functional teams to gather and document business unit requirements
  • Develop, document, and validate business processes
  • Serve as liaison to facilitate vendor-customer relationships
  • Work with vendors and IT technical analysts to develop solutions that adhere to customer processes/requirements
  • Work with project teams to implement solutions
  • Develop and implement project plans
  • Manage, track, and document project progress using best practices model for project management

Qualifications:

  • Ability to set priorities, take initiative, manage multiple tasks, and meet deadlines
  • Collaborate with a diverse group of people while exhibiting cultural sensitivity
  • Excellent project and time management skills
  • Proficient at requirements elicitation
  • Understanding of Instructional System Design and Software Development Life Cycle
  • Ability to document process flows and develop documentation related to business processes
  • Proficient at group facilitation and meeting documentation
  • Demonstrated ability to analyze complex business processes and problems
  • Understanding of basic database concepts, architecture, features, and practices

Education and Experience Requirements:

  • Bachelor's Degree in Computers, Business, Organizational Psychology, or related
  • 3-6 years of experience working with business systems, software training, or similar
  • Experience with non-profit organization a plus

Applicants are encouraged to submit a resume for this opportunity. Candidates interested in this opportunity must provide proof of vaccination status if selected for this role. Please submit your application and view the entire job description on our careers website:

Must be able to work hybrid from the Detroit Metro area.



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