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Business Systems Analyst

1 month ago

Detroit, Michigan, United States OpTech Full time

Job Title: Business Systems Analyst

OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. As a Business Systems Analyst, you will work closely with external customers who submit 834 membership files. Knowledge of the 834 HIPAA compliant file layout is highly desirable.

Responsibilities:

  • Apply, analyze and manage 834 and membership business rules
  • Manage phone inquiries from external customers related to 834 customer inquiries
  • Analyze, process and/or expedite operational membership transactions; this may include timely resolution of problems
  • Provide leadership team with status of issues
  • Utilize and maintain available corporate production and reporting systems; produce routine and non-routine reports, letters and communications
  • Assist personnel (both internal and external) by answering questions and supplying information
  • Develop and maintain an effective working relationship with customers or partners

Qualifications:

  • Top 3

Required Skills/Experience:

  • High proficiency with Microsoft Suite primarily Outlook, Excel, Access, and Teams
  • Demonstrated skills including organizational (ability to prioritize multiple assignments), analytical (attention to detail), and interpersonal (written and oral, including internal and external contacts) are required
  • Ability to perform as a self-starter, with motivation to consistently produce high quality results is required

Preferred Skills/Experience:

  • Minimum of 2-5 years of Healthcare enrollment experience preferred
  • Working knowledge of Our Client's operating systems/applications considered a plus (Facets, EOS, Macess)
  • Knowledge of the 834 HIPAA compliant file layout is highly desirable

OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws.