Customer Service Representative

3 weeks ago

Wappingers Falls, New York, United States Hannaford Supermarkets Full time
About the Role

Hannaford Supermarkets is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and upholding the highest standards of quality and safety.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Observe and follow all company policies and procedures, maintaining a clean and safe store environment.
  • Assist with daily store operations, including cleaning check-stands, sweeping floors, and performing other maintenance duties as assigned.
  • Support and comply with all company safety standards, communicating any needed equipment repairs or maintenance work to management.
  • Treat all associates with fairness, dignity, and respect, promoting a positive and inclusive work environment.
Requirements
  • Effective communication and customer service skills, with the ability to work in a fast-paced environment.
  • Ability to meet minimum age requirements to perform specific job functions.
  • Willingness to learn multiple tasks and demonstrate ability to perform the technical requirements of the job.
  • Physical ability to perform frequent to continuous repetitive fingering, grasping, reaching, and hand/arm motions while standing the majority of the shift.
Preferred Requirements
  • Greet all customers and provide them with prompt courteous service and assistance.
  • Bag or package merchandise according to established company policies and procedures.
  • Sort and return return-to-stock items (put-backs) back to their normal shelf locations with priority attention given to refrigerated and perishable items.
What We Offer

Hannaford Supermarkets offers a competitive salary range of $21.80 per hour, as well as opportunities for professional growth and development. We are an equal opportunity employer, committed to diversity and inclusion in the workplace.

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