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Customer Service Specialist

2 months ago

Wappingers Falls, New York, United States FastSigns Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Client Relationship Specialist. In this role, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.

Key Responsibilities
  • Educate customers on our products and services, identifying their needs and providing tailored solutions.
  • Communicate effectively with our design and production teams to ensure seamless execution of customer projects.
  • Create estimates and orders, and process payments using our point-of-sale system.
  • Represent our company with professionalism and integrity, embodying our values and mission.
Requirements
  • A strong desire to learn and grow with our company.
  • An eye for detail and a commitment to quality.
  • A professional attitude and excellent communication skills.
  • Organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • A passion for business development and a drive to succeed.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.